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F.A.Q

Calling cards : Questions/Answers

Purchase calling cards in online shop. You will receive a 10 digits pin code and access number.

Why may I create an account?
For authentication, to speed your transaction avoiding to type agani your references and we use your email address for delivery and messaging.
How to pay my purchases?
By Visa Mastercard, Maestro, American Express, credit card by the means of Mercanet BNPPARIBAS. On line payment is 100% secure with 3D secure protocol.
How to activate your purchase?
For activation, dial the access number, * (star) and 4 (four) and enter the new pin code.
How the calling card is delivered?
KRYPTOOW do not print card. The pin code and access number are sent by e-mail.
How to call my correspondent?
With your fixed or mobile line, Dial the access number 0177 xx xx, enter your pin code, if the first cal with this fixed or mobile numebr, and the callee number. The later calls, dial the access number and the callee one.
From wwhere may I use calling cards?
From France and overseas. Elsewhere, use ToowCall apps and appropriete voucher.
How I am biled?
You receive a billwith your purchase details. Calls are billed by minute.
How many time my card is valid?
Three (3) months after the first call.

Easydialer Apps : Questions/Answers

Download and setup ToowCall apps.
We provide a free Easydialer apps you can download from our website. Customers use also SIP phone connected to their broadband gateway to the internet.
Create an account
For authentication and providing your e-mail address for delivery and information about your purchases.
How to fill your account?
We update your account as soon as we receive the payment.
How to pay my purchase?
By Visa Mastercard, Maestro, American Express, credit card by the means of Mercanet BNPPARIBAS. On line payment is 100% secure with 3D secure protocol
How to make calls.
With your SIP phone or your smartphone with Easydialer enable, dial your callee number.
From where can i make calls?
Worldwide, France , Europe, Africa, América and Asia, as soon as you are connected to the internet.
How I am billed?
Easydialer sends a receipt on any purchase. Calls are billed by minute.
May I subscribe to Easydialer?
No. pay as you go.
How many time my voucher is valid?
Three (3) month after teh first use.
You do not have an answer to your question?
Contact us! We are comitted to answer within two working days.